Privacy Policy

This privacy notice for JAIK Solutions (doing business as JAIK Solutions™) (“JAIK Solutions™,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at jaik.solutions, or any website of ours that links to this privacy notice
• Download and use our mobile application (JAIK Solutions), or any other application of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@jaiksolutions.com.

Summary of Key Points

This summary provides key points from our privacy notice.

• What personal information do we process? We may process personal information depending on how you interact with JAIK Solutions™ and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
• Do we receive any information from third parties? We do not receive any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information.
• What are your rights? Depending on where you are located geographically, applicable privacy law may grant certain rights regarding your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by contacting us at support@jaiksolutions.com.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names, mailing addresses, and phone numbers
• Email addresses and usernames
• Passwords and contact preferences
• Billing addresses and debit/credit card numbers
• Contact or authentication data

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process financial data.

Payment Data. We may collect data necessary to process your payment if you make purchases. All payment data is stored by Glacier Payments. You may find their privacy notice at glacierpayments.com/privacy-policy.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information — We may request access to track location-based information from your mobile device.
• Mobile Device Access — We may request access to certain features from your mobile device, including your calendar, camera, and other features.
• Mobile Device Data — We automatically collect device information such as your mobile device ID, model, manufacturer, operating system, version information, and system configuration.
• Push Notifications — We may request to send you push notifications regarding your account or certain features of the application(s).

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication
• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information
• To fulfill and manage your orders
• To enable user-to-user communications
• To protect our Services
• To evaluate and improve our Services, products, marketing, and your experience
• To comply with our legal obligations

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

4. When and With Whom Do We Share Your Information?

In Short: We may share information in specific situations described in this section and/or with specific third parties.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

No purpose in this notice will require us keeping your personal information for longer than six (6) months past the termination of the user's account.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. What Are Your Privacy Rights?

In Short: In some regions, you have rights that allow you greater access to and control over your personal information.

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and if applicable, to data portability.

Withdrawing your consent: You have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details below.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

11. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83 ("Shine The Light" law) permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

CCPA Privacy Notice

We have collected the following categories of personal information in the past twelve (12) months:

JAIK Solutions has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. JAIK Solutions will not sell personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data

• Right to request deletion — You can ask for the deletion of your personal information.
• Right to be informed — You have a right to know whether we collect and use your personal information, the categories collected, and the purposes for which it is used.
• Right to Non-Discrimination — We will not discriminate against you if you exercise your privacy rights.

To exercise these rights, you can contact us by email at support@jaiksolutions.com.

12. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@jaiksolutions.com.

14. How Can You Review, Update, or Delete the Data We Collect?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact support at support@jaiksolutions.com.